Shipping policy

Thank you for supporting handmade work by local women artisans in Ladakh. Here’s what you need to know about shipping:

• Processing Time: Orders are shipped within 7 -15 business days after payment confirmation.
• Shipping Partners: We use reliable courier services to ensure safe delivery across India.
• Delivery Time: Please allow 7–10 business days for delivery, depending on your location.
• Shipping Charges: Calculated at checkout based on your location and order weight.
• Delays: We are not responsible for delays caused by courier partners or unforeseen events (weather, strikes, etc.).
• Remote Areas: Delivery to remote regions may take longer than usual.

If your package arrives damaged or is significantly delayed, please contact us at [email] within 3 days of delivery.